We were recently names a 2010 Constant Contact All Star. The criteria include:

• communicate with customers and members for all four quarters of the year,
• update their mailing lists often and obtain permission from all their subscribers to contact them,
• have high open and click-through rates, and low bounce rates,
• use mailing list sign-up tools like a “Join My Mailing List” (JMML) box on their website or our app on their Facebook Page,
• use reports to gain insights about their contact list and online marketing activities, and
• use our social media tools.
• If they are an Online Survey customer, they have high survey completion rates.
• If they are an Event Marketing customer, they have a high ratio of invitees who register for their events.
• If they are one of our Partners, they make great use of their own or their clients’ accounts.

Less than 15% of Constant Contact customers receive All Star status. Yay us!

This entry was posted on Thursday, March 17th, 2011 at 1:10 pm and is filed under General Interest. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.